Good questions. Clear answers.

We design practical AI assistants and business automations. Common use cases include answering routine phone enquiries, guiding WhatsApp conversations, organising booking requests and moving information between compatible tools.

Yes. Our approach starts with a focused task rather than a complete software overhaul. We can explore the best first workflow for a takeaway, tradesperson, appointment-led business or other service team.

Not necessarily. We check your current provider and tools before recommending an integration. Some systems connect directly, some need a workaround and some may not support the required functionality.

There is no universal timeline. A simple enquiry-capture flow can be smaller than a multi-channel system with calendars, CRM, payments and exception handling. We agree scope and testing before estimating delivery.

A properly configured hosted voice assistant can handle suitable enquiries outside opening hours. Actual availability depends on your phone routing, provider and service setup. Urgent cases need an agreed escalation route.

It can guide customers through a menu and collect order requests using supported WhatsApp Business messaging. Whether it can confirm an order, accept payment or update a till depends on the integrations and rules we implement.

We recommend clear, appropriate disclosure rather than pretending the assistant is human. We agree call greetings, messages and recording notices with the business.

We design clarification prompts and fallback routes. When a question is uncertain, sensitive, urgent or outside scope, the assistant can record essential details and refer the matter to staff.

Where a supported calendar or booking system can verify availability and write the reservation, we can design a booking workflow. Otherwise the assistant should collect a booking request and make clear that confirmation will follow.

Cost depends on channels, integrations, the conversation volume and the amount of support required. Typical projects have a one-off setup element and ongoing costs for hosting, provider usage and maintenance. We discuss estimates after understanding the use case.

No. Voice, AI inference, telephony and messaging providers may charge according to usage or account plans. We'll help identify the relevant cost drivers before deployment.

We aim to collect only details needed for the workflow, define retention and access controls, and review supplier data-processing responsibilities. UK GDPR obligations depend on the actual setup and should be assessed before launch.

Potentially. We first check API access, permissions, compatibility, booking rules and error handling. We only promise integrations once they are technically verified.

We can scope monitoring, prompt and knowledge updates, checks for failed automations, adjustments to business rules and ongoing support as part of a maintenance arrangement.

No. The current homepage examples are interactive scripted walkthroughs; they do not connect to customers, make calls, place orders or confirm appointments.

Not yet. Nexi is our upcoming website AI consultant. The launcher currently shows a coming-soon preview while we build and test the live integration.